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Negative Social Media Comments by Employees

Social Media Dislike

Employers have a myriad of questions and concerns about employees use of Social Media, especially when it comes to limiting what an employee may say about the company. No employer wants negative comments about their product, or their employment policies and procedures, put out for the world to see. However, as our world has become more entrenched with social media, disgruntled employees are able to easily reach a wide audience through various avenues of not only their own posting, but their followers/friends then re-posting any thoughts that they may have.

It is important that employers know the rules regarding social media and their employees use of such, and there are plenty of laws that surround an employees rights when it comes to social media.

A recent blog post by Eric B. Meyer, on The Employer Handbook blog, discussed a concluding opinion of a NLRB Administrative Law Judge that addressed negative tweets about employment matters by an employee, and whether or not the Employer could make the employee delete the tweets. The answer is No. “Section 7 protects employees’ right to engage in concerted activities for the purpose of mutual aid or protection”….The tweets concerned wages and working conditions and are protected matters. The issues raised were not purely individual concerns, but  issues common to many employees. “Concerted activities include individual activity where “individual employees seek to initiate or to induce or to prepare for group action, as well as individual employees bringing truly group complaints to the attention of management.”

“How can employers avoid this problem? Look, employees are going to talk about work. Count on it. And a blanket ban on social media discussions about work would violate the National Labor Relations Act. But, you can — and should — encourage your employees to address work issues directly with co-workers, supervisors, HR, other decisionmakers. In most situations, this direct communication is a more effective way to address workplace issues and resolve problems, than venting on social media.”

Source: Can you force an employee to delete critical tweets about the company? NLRB says no.

HR Strategies Attended St. Jude Reception

Last night, representatives from HR Strategies attended the St. Jude Atlanta Reception at Atlantic Station. As one of the Top 10 Contributing Teams at last November’s St. Jude Give Thanks. Walk at Zoo Atlanta; HR Strategies was invited to learn more about what St. Jude Research Hospital is doing in the field of medicine.

The Social Networking Online Protection Act (SNOPA)

social mediaOn April 27th, 2012, Rep. Eliot Engel, introduced the Social Networking Online Protection Act (SNOPA). SNOPA is being introduced with urging form the ACLU to pass legislation based on the rights to keep online accounts private; as concerns grow about employers asking applicants and employees for their login credentials to social networking sites.  SNOPA legislation prohibits employers from requiring a person’s login credentials to access their online content.

According to the ACLU website, “Such demands constitute a grievous invasion of privacy. Private activities that would never be intruded upon offline should not receive less privacy protection simply because they take place online. It is inconceivable that an employer or school official would be permitted to read an applicant’s or student’s diary or postal mail, listen in on the chatter at their private gatherings with friends, or look at their private videos and photo albums. Nor should they expect the right to do the electronic equivalent.”

SNOPA will make it illegal for employers to access personal accounts or devices that are password protected. In addition, SNOPA will make it illegal for any employee or applicant to be required to provide Facebook passwords or private material, for employers to pressure employees to accept an employer as a member of their social network, to discharge or discipline an employee who refuses access to their online social networking, and to refuse to hire anyone who refuses access to their online networking.

The Social Networking Online Protection Act (SNOPA) has been introduced

On April 27th, 2012, Rep. Eliot Engel, introduced the Social Networking Online Protection Act (SNOPA). SNOPA is being introduced with urging form the ACLU to pass legislation based on the rights to keep online accounts private; as concerns grow about employers asking applicants and employees for their login credentials to social networking sites.  SNOPA legislation prohibits employers from requiring a person’s login credentials to access their online content.

According to the ACLU website, “Such demands constitute a grievous invasion of privacy. Private activities that would never be intruded upon offline should not receive less privacy protection simply because they take place online. It is inconceivable that an employer or school official would be permitted to read an applicant’s or student’s diary or postal mail, listen in on the chatter at their private gatherings with friends, or look at their private videos and photo albums. Nor should they expect the right to do the electronic equivalent.”

SNOPA will make it illegal for employers to access personal accounts or devices that are password protected. In addition, SNOPA will make it illegal for any employee or applicant to be required to provide Facebook passwords or private material, for employers to pressure employees to accept an employer as a member of their social network, to discharge or discipline an employee who refuses access to their online social networking, and to refuse to hire anyone who refuses access to their online networking.

Musings about Social Media

“You are what you tweet.”

– Alex Tew, Monkey Inferno

“The goal of social media is to turn customers into your personal evangelist.”

– Shane Barker, ShaneBarker.com

 “When you give everyone a voice and give people power, the system usually ends up in a really good place.”

-Mark Zuckerberg, CEO & Founder of Facebook

“Our head of social media is the customer.”

–McDonald’s
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